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Terms of Use

Terms of Use

This website is operated by Katamama Limited (“Katamama”). Throughout the site, the terms “we”, “us” and “our” refer to Katamama. By visiting our site and/ or purchasing something from us, you agree to be bound by the following terms and conditions.

Katamama accepts payment by credit card or Paypal, using the secure services of Paypal. All prices listed are in New Zealand dollars, and are inclusive of 15% GST.

After you have selected the item or items you wish to purchase, proceed to the checkout where you will be invited either to checkout as a guest, register your details or log in if you have registered your details previously. When you submit your order and payment details, your order will be processed and you will receive an email containing your invoice and confirmation of your order.

Orders can only be cancelled within 24 hours of placing. Please contact us by email to if you wish to cancel an order you have placed online.

While Katamama strives to keep our website accurate and up to date, it may contain errors, inaccuracies that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any such information is inaccurate at any time without prior notice (including after you have submitted your order).

Most (if not all) of the items available at Katamama are handmade and may have minor imperfections which are an unavoidable consequence of their handmade nature. If you have any queries in relation to a specific piece listed for sale online which may have imperfections, please contact us for further information at

If you are buying products from us for your personal use, you will have rights under the Consumer Guarantees Act 1993, including (but not limited to) guarantees that products you purchase from us will be of acceptable quality, fit for their particular purpose, and will be delivered (where we are responsible for delivery) within a reasonable period of time.

If you are using our website or buying our products for business purposes, the Consumer Guarantees Act 1993 will not apply.

Except as required under the Consumer Guarantees Act 1993, Katamama does not provide warranties, representations or guarantees of any kind on any of its products or on any information provided on the Katamama website.

Neither Katamama, nor its employees, agents or contractors are liable for any damages whatsoever arising out of, or in any way related to the use of this website or any other website linked to this website. This limitation applies to direct, indirect, consequential, special, and punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information. Katamama reserves the right to update the terms and conditions set out herein without notice.

All content on the Katamama website is copyright and the intellectual property of Katamama. No use of trademarks, service marks or photography is to be used without prior written consent from Katamama.

Questions about the Terms of Use should be sent to us at